We charge a $7.95 flat fee for domestic shipping on any order under $25.
We do offer FREE Standard Ground Shipping on all U.S. orders over $25. Your total must be $25 after any promotional discounts have been applied and before shipping charges, taxes, etc.
FREE Standard shipping is only available in the contiguous United States and to APO/FPO addresses.
Hawaii, Alaska, Puerto Rico
For shipments to Hawaii, Alaska, and Puerto Rico we offer USPS (Priority), 2 Day and 1 Day shipping services.
If you are shipping to a U.S. P.O. Box, we offer USPS Priority free on orders $50 and over.
Shipping (outside of US)
We do not currently ship to international addresses.
Shipping Cost and Delivery Times
Orders must be placed by 1pm PST to start processing on the same day. Processing time usually takes 1-2 business days. Delivery times are based on orders placed between Monday to Friday only. Please note processing times may vary. Additional processing time may be necessary during peak promotional times , new product launches and holiday periods.
All orders ship Monday - Friday during normal operation hours (pacific standard time). After shipping, delivery time in the U.S. is 3-6 days. Please keep in mind that carrier delivery times may vary and can change during peak and holiday times. Packages do not ship from our our warehouse on the following holidays:
- New Year's Day
- Martin Luther King Jr. Day
- President's Day
- Memorial Day
- Independence Day (4th of July)
- Labor Day
- Columbus Day
- Veterans' Day
Items returned within 30 days of confirmed delivery are eligible for a refund in the original form of payment.To be eligible for a return, your item must be unused and in the original packaging.
We regret that shipping fees, if applicable are not refundable, unless the return is as a result of our error. Proof of purchase is required.
Defective or damaged items will be replaced at no additional charge. Please report defective or damaged product within 30 days of delivery by emailing Customer Service.
Any item that is returned more than 30 days after delivery is not eligible for refund or exchange.
To return your product, please mail to:
DynastyGroup USA 14251 Firestone Blvd. #100, La Mirada CA 90638.
We recommend using a trackable shipping service with insurance for all returns. We do not guarantee that we will receive your return.
Refunds/Late or missing refunds (if applicable)
If you have not received a refund after 7 business days, please contact your bank. Processing times may vary by bank.
Please contact us at Customer Service if you are still experiencing problems with your refund.
If the item you wish to return was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he/she will find out about your return.